OUR VISION: To Provide Pathways to a Thriving Community for ALL

If our Vision resonates with you, if you have a passion for serving others, and if you have a growth-mindset, Metrocrest Services might be an ideal fit for you. We are looking for team members whose values align with ours and who are compassionate, professional, and committed to serving our neighbors in need.

Metrocrest Services is a team of volunteers, nonprofit partners, donors, and employees who exist to carry out our Mission of Providing hope through programs that lead to self-sufficiency and foster independence.

Our Core Values are principle-based tenets that guide our actions, behaviors, and decisions and are necessary in our effort to achieve our Mission and drive our Vision. Our Core Values are:

• Start with a “YES” Attitude: Working together to find solutions
• Celebrate Differences: Show others dignity, respect, and inclusion while honoring everyone’s experiences and unique contributions
• Be Kind: Make a choice to be kind to ALL through empathy and understanding
• Choose Joy: Joy is an attitude. Pursue it every day
• Embrace Change: A willingness to be open-minded and collaborate while accepting that change is an integral part of making our organization stronger

We are looking for team members whose values align with ours and who are compassionate, professional, and committed to serving their neighbors in need.

You’ll Love Working Here Because We…

• Have a warm, caring work environment and culture
• Communicate and collaborate as a team
• Are passionate about our team members and those we serve
• Have a leadership team that wants to do the right thing and is open to new ideas

The Opportunity

As part of the Metrocrest Services team, the Workforce Specialist is responsible for executing the following expectations within the Workforce program: train, assist, and place clients in educational programs and livable wage jobs. As a critical part of our bundled approach, this position requires advocacy and collaboration with other agency departments, clients, and partner services providers. This position is crucial in advocating employment opportunities for our clients while embracing our mission and bringing passion to their work.

Minimum Qualifications

• High School Diploma or GED
• Minimum of two years in one (or more) of the following: client workforce assessment and support/training (preferably in a social services agency); workforce related position; recruiting/staffing services
• Bilingual (English/Spanish)

Preferred Qualifications

• Associate’s degree in business or related field of study (preferred)

Special Knowledge/Skills

 Bilingual (English/Spanish) required

Knowledge of state and local programs available to assist people with low or no income, with workforce development or employment setting

Ability to meet clients where they are resulting in building rapport with clients from all walks of life and backgrounds while setting appropriate boundaries

Knowledge of motivational interviewing and basic theories of behavior change

Ability to maintain high levels of confidentiality, credibility, and professionalism

Excellent communication skills and ability to follow up when interacting with employees, clients, or public using a telephone, in a face-to-face, or one-to-one setting

Proven experience with MS Office Suite with strong internet research skills

Ability to help maintain social media presence on behalf of the department

Strong verbal and written communication skills

Major Responsibilities and Duties

• Assess client needs and facilitates supportive services to assist in removing barriers
• Facilitate client access to all Workforce Development programs (i.e., employment services, training, education services, etc.)
• Provide a comprehensive evaluation of employment and training needs
• Manage and execute programs in the Workforce Department as assigned
• Assist clients in the development of individual job search and training plans
• Maintain electronic case files to meet client follow-up and program evaluation needs
• Interact and coordinate services with other state and local agencies and programs
• Ensure nondiscrimination and equity in the delivery of all Workforce Development services
• Perform other duties as assigned by the Workforce Manager

Work Environment

• The activity for this position requires the employee to work onsite, in the community and be comfortable making home visits to client if necessary.
• May be required to work alternative schedules.
• Ability to move, transport, position, and lift up to 15 pounds as needed.
• Ability to remain in a stationary position such as standing or sitting for up to 8 hours per day.
• Ability to walk, move, and/or traverse as needed.

Reporting Relationship

The Workforce Specialist reports directly to the Workforce Manager.

Pay Range

The Workforce Specialist is an exempt position with an annual salary range of $ 40,000 - $41,000.

Equal Employment Opportunity

Metrocrest Services provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, or any other characteristic protected by federal, state or local law.

In accordance with the ADA, Metrocrest Services is willing to consider any reasonable accommodations.

INTERESTED CANDIDATES MAY APPLY THROUGH INDEED:

WORKFORCE SPECIALIST