Vice President for Organizational Effectiveness

Methodist Children's Home
March 15, 2023
1111 Herring Ave., Waco, TX
Job Type


We currently have an opportunity available for a Vice President for Organizational Effectiveness at Methodist Children’s Home (MCH). The Vice President for Organizational Effectiveness will be a member of a high-performing Executive Management team and is tasked with providing leadership to three essential areas of our organization: Human Resources, Employee Communication and Engagement, and Continuous Quality Improvement. The selected candidate will have demonstrated experience resolving complex personnel matters, whether through official HR management roles or in related leadership capacities. The Vice President for Organizational Effectiveness should ensure our agency is sound in HR-related compliance areas while creating opportunities for growth and creativity. This person should observe practices in areas of their oversight to support successful systems and address issues within systems needing improvement. The selected candidate for the role should be motivated to build and foster creative recruitment and retention solutions catered to the unique staffing challenges faced by non-profit childcare organizations in a post-COVID framework. This is an excellent opportunity for an experienced and innovative professional to develop strategies that support the agency’s strategic vision and culture of excellence.


  • Assess areas of responsibility based on best practices to create and implement strategies to meet the challenging needs of recruiting, developing and supporting a diverse workforce.
  • Collaborate with employees throughout the agency to help develop and sustain a culture of excellence and engagement to improve individual, team, department and organizational effectiveness.
  • Supervise the Director of Human Resources and provide support in the areas of policies and procedures; recruitment and retention; compensation and benefits; employee relations; compliance and reporting; risk management; professional development; performance evaluations; employee assistance programs; and the HR information system (e3 by Datis).
  • Supervise the Director of Employee Communication and Engagement (ECE) and provide support in the areas of agency messaging, including communication for the Office of the President and Executive Team; strategies that enhance agency culture, connections, employee recognition, and employee engagement; production of the biweekly employee newsletter; and planning and coordinating all-staff meetings and special events.
  • Supervise the Director of Quality Improvement (QI) and provide support in the areas of national accreditation; oversight of the agency’s continuous quality improvement (CQI) process and quarterly CQI reports; development, monitoring and reporting of key performance indicators (KPI); conducting employee surveys; and developing and maintaining the Apricot client information system.
  • Collaborate with Executive Management, Director of QI and Director of ECE to facilitate the strategic planning process and report quarterly outcomes.
  • Assist teams in areas of responsibility to develop and implement initiatives supporting the agency’s strategic plan.
  • Serve as the chairperson of the Executive CQI Committee and co-chair of the Risk Management Committee.
  • Manage the employee confidential reporting hotline, ensuring all reports are investigated and closed in a timely manner.
  • Develop appropriate budgeting recommendations for each area of responsibility.
  • Provide written and oral reports at Board of Directors meetings.
  • Attend and participate in trainings, administrative meetings and conferences that are beneficial to fulfilling job responsibilities.
  • Display initiative, creativity and passion for safety and quality of care offered by MCH.

The Vice President for Organizational Effectiveness is an executive position requiring more than the normal 40-hour workweek. Some weekend and night work may be necessary to accomplish duties. The normal workweek is considered Monday through Friday, however occasional job-related trips may be planned that could involve an overnight stay. Vice Presidents carry cell phones and are required to be available for contact or support when out of the office. A technology stipend is provided to offset the business use of the cell phone.

The Vice President for Organizational Effectiveness must establish rapport with staff, clients, Board members, and community partners; make sound and informed decisions; be self-motivated and dependable in meeting position requirements for supervision, travel and completion of assignments; demonstrate the ability to work in a variety of environments with diverse populations; create a healthy work environment, one of open and respectful communication while providing a balance of accountability, training and support; communicate and coordinate a volume of diverse material and information; maintain accurate and timely documentation; support crisis situations as needed; and lead meetings or provide training to individuals and groups.

This position requires a master’s degree with education in human resources, organizational development, management, communication or related field. Experience in a nonprofit, child and family social services agency and at least five years of supervisory experience are preferred.

Training hours must be completed annually to comply with licensing and accreditation standards, as well as MCH policy. The employee’s supervisor may require additional training to meet specific job requirements or enhance professional growth. Completion of training requirements is mandatory for continued employment.

Application Instructions

If interested, please apply at and include a resume, cover letter and at least three professional references. For additional inquiries, please contact and include Vice President for Organizational Effectiveness in the subject line.

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