Salary: $65,000 to $84,500 (Yearly Salary)
Workplace Type: Hybrid
Essential Duties & Responsibilities / Required Knowledge & Experience
The Senior Manager, Donor Communications and Donor Engagement will help to drive the development and execution of a comprehensive donor communications and engagement strategy for Dallas College Foundation, ensuring that Dallas College Foundation clearly and powerfully communicates both its value and its values to current and potential donors.
The Senior Manager, Donor Communications and Engagement will not only ensure that Dallas College is communicating with existing donors in a proactive, collaborative manner, but will also ensure that that we have an active presence on social media, at conferences, and in the broader conversation around economic mobility, philanthropy and higher education. This individual will create and implement a communications strategy that includes a blend of print, digital and in-person touchpoints to inspire and engage an audience of donors, prospects, and external stakeholders. The Senior Manager of Communications and Engagement will work with and report to the Senior Director of Development at Dallas College Foundation, and closely collaborate with the Director, Foundation Marketing.
Required Knowledge, Skills & Abilities
- Outstanding writing and editing abilities; communicates Dallas College Foundation’s objectives and values clearly and persuasively in a variety of formats and with a variety of audiences. Ability to speak and write with empathy, nuance and power.
- Excellent collaboration and interpersonal skills; ability to develop positive relationships and alliances across internal and external boundaries with diverse, multicultural stakeholders and constituents; contributes to a work environment that embraces and appreciates diversity, strives for excellence and models warm, respectful interaction; acts as a trusted advisor, inspires confidence and models integrity in decisions and interactions.
- Understands how to promote positive staff, student and community relations through consistent communication of personal, organizational and departmental plans.
- Thinks strategically; develops options to address foundation needs and solve problems. Thoroughly analyzes issues and uses sound judgment to address them.
- Detail-oriented and capable of managing multiple assignments and projects, creating and driving time-sensitive project plans, and adapting to changing priorities, deadlines and directions. Strong organizational and planning skills; can work independently while appropriately incorporating feedback and review.
- Can gather, compile, and analyze data/information and prepare reports as requested.
- Familiar with key issues related to philanthropy, higher education, community colleges, economic mobility, workforce development and/or other subject matters that are important to donors and other key stakeholders; seeks new knowledge and tools to advance the objectives of the organization.
- Understands the policies and procedures that affect clients and/or employees and applies them fairly and consistently; complies with local, state and federal laws and regulations; protects privacy and confidentiality of employees, students and others.
Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.
- Bachelor’s degree plus three (3) years of work-related experience.
- Official transcripts are required.
- Must have valid driver’s license if traveling to off-site locations.
*** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***
- Develops and implements a creative, comprehensive plan to steward and inspire an audience of donors, prospects, and external stakeholders and maintain engagement with the current donor base.
- Leads the drafting and production of all communications and stewardship materials. This includes both project managing the production of said materials, as well as directly writing/producing content across external marketing channels. Content will include, but is not limited to, website content, social media posts, newsletters, annual reports, executive summaries, cases for support and other donor stewardship pieces.
- Monitors and evaluates the effectiveness of communications to target audiences.
- Works with the Dallas College Marketing Team to maintain consistent workflows and understand, advocate, and adhere to the brand and voice of both Dallas College and Dallas College Foundation.
- Provides leadership in team building and problem solving. Mentors and advises other project team members as needed and accepts/incorporates mentorship and advice as needed.
- Completes required Dallas College Professional Development training hours per academic year.
- Performs other duties as assigned.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.
Dallas College is part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression. Dallas College complies with the Americans with Disabilities and Veterans Act.