People and Operations Manager

Girl Scouts NETX
August 21, 2023
Dallas, Texas
Job Type


People and Operations Manager


This is a full-time position located at our North Dallas offices.




This person will manage the day-to-day HR Functions of the organization.


Required Qualifications:


  • 3 years HR Generalist Experience.
  • Strong knowledge of federal, state, and local employment laws.
  • Experience with all aspects of the employee life cycle.


Preferred qualifications: 

  • Paycom
  • HRIS experience


About Girl Scouts of Northeast Texas:

Girl Scouts of Northeast Texas (GSNETX) offers amazing opportunities for talented, forward-thinking individuals who share our vision of helping girls and young women change the world for the better.

Here's your opportunity to enhance your career while making a difference in girls’ lives and in the world. At Girl Scouts of Northeast Texas, you can build a rewarding career in everything from working hands-on with girls, to accounting, human resources, and project management, to marketing, research—and more.


Job Summary:


The People and Operations Manager is responsible for aligning business objectives with employees and management.  The People and Operations Manager serves as an internal business partner for the organization to provide day-to-day support in all functional areas of Human Resources. Coordinating activities associated with retention, employee relations, recordkeeping, legal compliance, benefit administration, and safety programs for GSNETX. This person requires the ability to build relationships with all levels, and clearly communicate and interpret Human Resources policies and programs. The ability to maintain confidentiality and handle sensitive situations with solid judgment and discretion is critical.



Primary responsibilities include:


  • Manages Human Resources functions of the employee life cycle, such as onboarding/offboarding, employee relations, performance management, etc.
  • Serves as trusted advisor and builds relationships with teams.
  • Maintains compliance with local, state, and federal employment laws and regulations.
  • Collaborates with leadership, management teams and legal counsel, if necessary, to address and resolve employee relations and performance management issues in a timely manner.
  • Keeps abreast of new employment legislation and compliance regulations (Local, State and Federal).
  • Administers benefits and GSNETX leave programs such as Short-Term Disability, FMLA, Unpaid Leave, etc.
  • Coordinates training for staff including management training, compliance training and staff development training.
  • Develops retention and engagement plans.
  • Assists with the hiring of new employees to include working with Managers, initiating recruitment efforts, reviewing resumes, prescreening applicants, interviewing and furnishing offer letter.
  • Keeps records of personnel transactions such as hires, promotions, performance reviews, POW’s and investigations.
  • Implements workplace policies and procedures, as well as responds to inquiries regarding policies, procedures, and programs.
  • Prepares quarterly metric HR reports such as demographics, etc.
  • Runs audits of HR reports and files routinely.
  • Leverages technology by utilizing HRIS.
  • Hires, trains and coaches direct reports.
  • Participates as a member of the Board Human Resources committee, GSNETX wellness committee, Engagement committee and 403b plan committee.
  • Develops and implements New Hire Orientation and Onboarding.



  • Must be able to travel within established geographic areas and council service centers, as necessary.
  • Performs other duties, as assigned.




  • Ethics
  • Leadership
  • Interpersonal Communication
  • Change Management
  • Learning Orientation
  • Problem Solving
  • Collaborative-Team Work Focus
  • Conflict Resolution



Job Requirements—Knowledge, Skills & Abilities (KSA’s):


  • Bachelor’s degree in Business, Management, learning and development or related field or equivalent combination of coursework in Professional Development field & actual work experience.
  • HR Professional Certification preferred.
  • A minimum of 3 years of HR Generalist experience with a broad familiarity in all aspects of Human Resource administration.
  • Prior experience with online and vendor resources related to staff development and L&D, and testing and performance management.
  • Familiarity with PayCom or similar HRIS system. Prior experience in with LMS systems preferred.
  • Excellent interpersonal verbal and written communications skills.
  • Proven ability to make effective presentations.
  • Proficient in Microsoft Office Suite software, including Word, Excel and Powerpoint.
  • Must hold membership in the Girl Scout organization and subscribe to the tenets of the Girl Scout Promise and Law.
  • Attendance is an essential job requirement defined as having regular, consistent, reliable, punctual, and predictable attendance including the ability to work regular hours and shifts, before and after hours, and on weekends, when required.
  • Must complete and pass a criminal background check.


Physical Work Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit/stand for prolonged periods of time; key and/or control objects; interact extensively with internal and external customers; occasionally lift and/or move objects weighing up to 25 pounds; and occasionally travel within the state.

The employee must occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually moderate.  



PHR or SPHR preferred.

Application Instructions

To apply, please visit or contact Heather Hill at or 972-349-2413.

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