Union Gospel Mission of Tarrant County (UGM-TC) has an immediate opening for an Emergency Stabilization Program Manager. The Program Manager reports to the Director of Programs (DOP) and has the primary responsibility to administer all aspects of the Emergency Stabilization Program.
The Program Manager Duties:
- Collaborates with the Director Of Programs to assure program capacity is managed in adherence to monthly census projections and planned/unplanned discharges.
- Completes and submits monthly/quarterly reports to the Director of Programs.
- Supervises the case management team and makes caseload assignments based on complexity of need, family size, and case manager experience.
- Provides clinical oversight of assessment activities; ensures assessments are completed timely, tracked, and compiled.
- Promotes and supports cross collaboration with internal and external programs and services to ensure women and children are linked with need driven supportive services.
- Facilitates regular Multidisciplinary Team Meetings (MDT) designed to determine program admission; monitor for progress; discharge readiness; and identify areas of continued need.
- Participates in after-hour crisis call rotations to assist and support management of safety risks and or medical emergencies and occurrences affecting the physical operation of the building.
Qualified candidates will have:
- Master’s level clinical license (i.e., social work, counseling, or related field) and at least three (3) years of leadership and program oversight experience administering an integrated, holistic model of care utilizing evidence-based practices.
- Demonstrate deep understanding of trauma and the impact on adults and children. Demonstrate an ability to understand, communicate, and effectively interact with people of various cultural backgrounds. Proven ability to provide clinical oversight and coach direct reports to utilize trauma informed strategies and interventions.
- Proven ability to perform under pressure and effectively lead and inspire direct reports to achieve the organization’s mission and meet or exceed program goals.
- Assess for the provision of quality services; track and report outputs and performance measures. Read and interpret data reports. Use data to improve program performance and service quality.
- Excellent written and oral communication skills; excellent interpersonal skills and the ability to work well with all levels of leadership, staff, and clients.
- Attention to detail and the ability to prioritize and execute multiple projects under demanding deadlines. Work independently with minimum supervision and maximum accountability.
- Knowledge of Windows operating system and Office products, including Word, Excel and Outlook.
Submit a resume and cover letter detailing the required qualifications and highlighting how your skills and experience align with the primary job responsibilities, including years of experience. Forward to: HR@UGM-TC.org with the subject line: Emergency Stabilization Program Manager.