Director of Programs & Impact

May 20, 2024
1007 E Terrell Ave, Fort Worth, Texas
Job Type
Salary Range


JOB TITLE: Director of Programs & Impact

REPORTS TO: Executive Director

SUPERVISES: Student Programs Coordinator; Parent Program Coordinator; Community Relations & Volunteer Coordinator; Nutrition Services Coordinator

STATUS: Full-time exempt, maximum 40-hrs/week (100% Programs)

SCHEDULE: On-site Monday-Thursday 8:30pm-6:00pm and some Fridays from 8:30-1:00.

COMPENSATION: $55,000-$65,000/year DOE

BENEFITS: Tuition-free child care; Telemedicine health program (this is a supplemental health service; this is not insurance); Free and/or reduced price mental health counseling; Two weeks’ paid time off plus flex time; Paid parental leave; Up to five weeks of built-in paid holidays aligning with Fort Worth ISD’s major breaks; Complimentary lunch.

ANTICIPATED START DATE: June 24, 2024 or July 8, 2024



The Director of Programs & Impact is responsible for the oversight of the organization’s client-serving programs and their alignment with Fortress’s strategic plan, vision, and mission. The Director supervises the program coordinator team in the execution of program operations and advises on mid- and high-level program choices using an outcomes-based evaluation model. As a member of the organization’s executive team, the Director contributes to the strategic planning and execution of the overall mission of the organization.



  • Lead ongoing strategic planning for the organization’s client-serving programs.
    • Communicate long-term vision for programs to administrative and program staff, and create incremental steps to achieve that vision within appropriate time frames.
    • Anticipate barriers and challenges to program implementation and brainstorm creative solutions to those challenges.
  • Oversee the implementation of client-serving programs.
    • Support program coordinators in program implementation efforts, including preschool, after school, and summer programs, parent classes, community events, community resource management, volunteer management, and kitchen oversight.
    • Design and oversee annual program calendars and schedules.
    • Design and oversee enrollment plans and procedures for new and returning students.
    • Provide advisory and direct support for all programmatic special events and projects.
    • Monitor budget allocations and program expenses in collaboration with the Operations Specialist and the Executive Director.
    • Maintain familiarity and compliance with the regulations of all programmatic governing agencies, including HHS Child-Care Licensing, CACFP, CCMS, and Texas Rising Star.
  • Manage a 4-person program coordinator team and support the management of all program staff.
    • Conduct performance evaluations for program coordinators.
    • Lead ongoing program planning and goal setting meetings with program coordinators.
    • Provide relevant and timely training to all program staff on topics of expertise.
    • Maintain job descriptions and manage the hiring and onboarding processes for program coordinator staff.
  • Evaluate programs using robust logic models and data collection plans.
    • Manage and update organization’s logic models and data collection plans.
    • Oversee internal and external program evaluation efforts, including data collection and entry.
    • Collaborate with organization’s CNMpact data consultants by submitting monthly and quarterly data and evaluating the demonstrated outcomes.
    • Use data analysis to inform strategic planning and program improvements or changes.
    • Create monthly, quarterly, annual program reports for relevant stakeholders, including clients, staff, funders, and Board of Directors.
  • Support the fundraising efforts of the organization’s Executive Director and development team.
    • Ensure that funding proposals align with program implementation and data collection plans.
    • Provide timely data to the development team and write grant reports as assigned.
    • Assist with grant writing, fundraising events, and donor cultivation as needed.
  • Other duties as assigned.



  • Personal Qualifications
    • Mature and practicing Christian, with the ability to serve as a spiritual leader to other staff by leading prayer, participating in worship, and offering Scripture and Sunday School-style devotional lessons.
    • A passion for the mission and goals of Fortress, particularly when it comes to meeting the academic, social, emotional, and spiritual needs of children and families experiencing poverty.
    • Meet the Texas Health & Human Services (HHS) director qualifications, which requires that directors:
      • Be 21 years of age or older;
      • Hold a high school diploma or equivalent;
      • Have a sufficient combination of education and experience (See section §746.1015 of HHS Minimum Standards for details. Preference will be given to candidates who meet non-expiring director’s qualifications.)
      • Pass a criminal background check; and
      • Comply with Texas HHS Minimum Standards for Child-Care Centers.
    • Exceptional interpersonal skills and the ability to interact effectively with leadership, staff, clients, community partners, and a variety of volunteers.
    • Highly dependable, with good attendance, resourcefulness, and the ability to initiate and oversee projects in adherence to timelines and schedules.
    • Deeply empathetic, with the ability to provide both nurturing care and relational structure for children, families, and employees.
    • Operates from a trauma-informed and equity-oriented perspective when working with children, families, and employees.
    • Must possess a valid Texas driver’s license, reliable transportation, and current liability insurance.
    • Personal and professional pursuit of racial and economic justice, or lived experience facing those injustices, and the ability to communicate confidently and competently about issues related to social justice.
  • Educational & Experiential Qualifications
    • A minimum of 5+ years of experience working in an organization serving vulnerable communities, children, or families, including at least 3+ years of project and team management.
    • Demonstrated ability to train and coach others effectively and in an uplifting manner.
    • Formal education, certification, or degree in child development, social work, nonprofit leadership, business, organizational sciences, education, family studies, ministry, or other related fields.
    • Formal education or experience in data collection or management, with intermediate or expert skills in Excel/Google Sheets.
    • Professional experience managing and operating within a budget for program implementation, or a demonstrated ability to read and follow a budget.
    • Bonus: Formally trained in one or more of the theories of practice that Fortress utilizes, including: Trust-Based Relational Intervention; Conscious Discipline; Love & Logic; Outcomes-Based Program Evaluation; Crisis Prevention Institute; Asset-Based Community Development; and Understanding Poverty/Bridges Out of Poverty.
  • Skills & Abilities Qualifications
    • Excellent verbal and written communication skills, with strong copywriting and proofreading skills.
    • Strong analytical skills, especially when looking at data and trends.
    • A strong grasp of the formal and casual language registers.
    • Highly proficient with a computer, including Microsoft Office applications (Word, Excel, Publisher, PowerPoint) and Google applications (Gmail, Google Drive, Google Docs, Google Sheets). 
    • Excellent mental and physical organization, with the ability to divide a large task into small parts and manage each component of multiple and simultaneous projects or events.
    • Excellent time management and a self-starter attitude.
    • Bonus: Bilingual in English and Spanish.



  • This role is split between direct program and administrative work. At least 25% of time will be spent actively interacting with students, staff, parents, and volunteers. The remainder of time will be spent in administrative work, such as being seated at a computer, participating in meetings, or making phone calls.
  • This role involves meeting moderate physical demands, particularly while interacting with children, such as lifting and carrying items weighing up to 40 lbs.
  • The majority of this role occurs on-site and at Fortress’s facility. This role may be responsible for the daily transportation of students, most often from the local elementary school to our facility. Longer trips may occur on occasion for field trips. This role must possess and maintain a valid Texas driver’s license.



Candidates with lived experience facing economic or racial injustice are strongly encouraged to apply. Fortress does not discriminate on the basis of race, nationality, color, sex, sexual orientation, age, disability, or other non-merit factors. We reserve the right to inquire about and screen for religious affiliation and faith practices as a bona fide occupational requirement, as allowed by federal law under Title VII of the Civil Rights Act.



Our team is dedicated to upholding a core set of values which define our organization and align with our overall mission. At Fortress, we are:

  • United in Christ
  • Equity Oriented
  • Family Focused
  • Learning Centered
  • Trauma Informed
  • Family Focused
  • Unflinchingly Bold
  • Rooted in Empathy
  • Entrepreneurial yet Disciplined

To learn more about our work culture, core values, and faith practices – and to apply! – visit

Application Instructions

To learn more about our work culture, core values, and faith practices – and to apply! – visit

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