Development Operations Manager

Ursuline Academy of Dallas
April 25, 2023
Dallas, United States of America
Job Type


Ursuline Academy of Dallas seeks a Development Operations Manager to join the Office of Development. Reporting to the Chief Development Officer (CDO), the Development Operations Manager will be a key member of the team. This role will provide a high level of project management with execution of project deliverables related to: budget, board support, program coordination and analysis, internal team coordination, and limited event administration.

Founded in 1874, Ursuline Academy of Dallas is an independent Catholic, college preparatory school for young women, with enrollment of 850+ in grades 9-12. The Academy is the oldest continuously operating school in Dallas and with a distinguished tradition of academic excellence, innovation, and service, Ursuline educates young women for leadership in a global society. The mission of Ursuline Academy is the total development of the individual student through spiritual formation, intellectual growth, service to others, and building of community. Ursuline seeks faculty and staff who meet a high standard of professional and personal excellence in their work. We offer a competitive salary and benefits package.

Ursuline will end a significant and successful comprehensive campaign in June 2023, which has focused on financial support for its endowment, operational priorities, and transformational enhancements to its physical campus. During the 2023-2024 academic year, Ursuline will celebrate its sesquicentennial (150th) anniversary. As we look to the future, it will be critical to continue elevating our giving and engagement programs in the most strategic and purposeful manner. This position will play an integral part in meeting this objective.

Key responsibilities include:

  • Manage internal and external meetings: calendar, presentations and reports, facilities, technology, campus partners and related activities.
  • Work with CDO on both Foundation Board of Directors and Development Committee of the Academy Board of Trustees and related planning, communications, reports, and other support (each meets 4x/year)
  • Work with CDO on managing annual budget planning and submission process, as well as the day-to-day management of departmental budget with appropriate analysis and reporting.
  • Proactively identify opportunities for internal process development for greater efficiencies and effectiveness.
  • Conduct focused Prospect Research projects as needed.
  • Serve as a member of the collaborative annual print magazine (LOGOS) publication team, managing internal meetings, timeline, cross-team partnerships, and magazine mailing process.
  • Work on various components related to the upcoming sesquicentennial (150th anniversary) celebration.
  • Serve as back-up for Advancement Services Manager on basic Raiser’s Edge (constituent database) queries, exports and data entry.
  • Manage production and distribution of the Annual Endowment report, partnering with colleagues on overall strategy, content and design.
  • Serve as point person for completion of annual alumnae metrics survey (CASE) which is a key tool in understanding alumnae engagement at UA and future planning.
  • Work with CDO on Team-wide reporting/analysis, creating and managing various dashboards as appropriate.
  • Manage office inventory/supplies, travel, facilities, technology requests, calendars, staff planning/scheduling/meeting agendas.
  • Partner with colleagues to manage logistical processes for annual major donor dinner.
  • Draft and help prepare materials for various departmental purposes.
  • Working with CDO and others, manage Gift Planning program logistics related to external vendor, calendar/timeline, planning and list requests and review.

General Skills:

  • Ability to manage a diverse set of projects and to multi-task and prioritize quickly. Willing and able to learn new processes and systems. Work efficiently; meet deadlines and achieve goals.
  • Professional in response to requests. Comfortable working with high-level volunteers and donors and thrive in a fast-paced environment.
  • Active listener and highly collaborative.
  • Highly resourceful and able to work independently under minimal supervision, possess excellent interpersonal skills and sharp attention to detail.
  • Adept at gathering, analyzing, synthesizing and presenting data from multiple sources.
  • Ability to provide recommendations based on analysis in support of strong office practices.
  • Ability to identify and/or anticipate issues, troubleshoot, utilize resources and drive issues to resolution.
  • Create efficient processes that ensure input from, create alignment among and secure buy-in from key stakeholders, resulting in clear and actionable plans and effective deliverables.
  • Ability to devise and employ effective approaches for assessing, tracking and communicating progress and outcomes.
  • Welcoming and personable in an environment where there are numerous and regular external visitors.
  • Exceptional judgement in managing information of a highly confidential and sensitive nature.


  • Bachelor’s degree required, with demonstrated professional project management experience.
  • Experience with Raiser’s Edge or an equivalent constituent database strongly desired.
  • Experience in or familiarity with independent school or educational fundraising preferred.
  • Superior communication and organizational skills.
  • Proven skills and ability to successfully manage multi-phase projects from inception to completion and balance concurrent priorities.
  • Sound judgement, thoughtfulness, and attention to detail; the ability to think strategically and act decisively.
  • Self-motivation and the ability to work both independently and as part of a team.
  • Demonstrated ability to translate team and program needs into action-oriented plans.
  • Tact and discretion must be used in all internal and external interactions, as candidate will have access to and involvement with confidential information.
  • Demonstrated proficiency in Microsoft Word, MS Excel, spelling and grammar. A high level-to- advanced knowledge of MS Office software is strongly desired.

Ursuline Academy of Dallas is an equal opportunity employer and will not discriminate against any employee or applicant for employment. It is the policy of Ursuline Academy to make employment decisions on the basis of qualifications for the specific job without regard to race, color, national origin, sex, sexual orientation, age, veteran status, physical or mental disability or any other characteristic protected by state, federal or local law, except where such is a bona-fide occupational qualification.

Application Instructions

Interested candidates should submit a cover letter and resume to

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