Do you love challenging work and have a passion for making a difference in your community? Then you will love working at Mental Health America of Greater Dallas!

As our Community Outreach Coordinator you will report to the Executive Director and be responsible for selling, coordinating, and presenting our organization’s virtual and in-person education programs including Mental Health First Aid, WHO©, Workplace Wellness, and representing the organization at community events. You will also further our mission by providing local mental health resources information to interested callers. Monday – Friday, 9:00 am to 5:00 pm, some remote a possibility. Some travel, evening, and weekends may be required.

RESPONSIBILITIES:

• Coordinate and conduct online and in-person WHO©, Workplace Wellness, and Mental Health First Aid community presentations
• Assist the Executive Director in preparing the community outreach budget.
• Increase sales of WHO© training online subscribers and related WHO© products.
• Maintain contact with program prospects and education program subscribers and participants to increase retention and meet annual revenue goals.
• Prepare shipments of all education program products.
• Gather and compile data and prepare monthly survey participation and sales reports for all education program sales to support grant/s and community impact reports.
• Prepare monthly program-related product inventory reports.
• Maintain primary files and documentation for all education programs.
• Track and manage continuing education units and certifications as needed.
• Monitor and process monthly MHA (Mental Health America) National Anonymous Online Survey results; create monthly output charts and infographics.
• Assist the Executive Director in coordinating other fundraising events as needed.
• Minor travel, needed to provide on-site event support and manage volunteers, staff, and hosts.
• Other duties as assigned by the Executive Director within the scope of the organization’s Mission.

Required Education, Qualifications, Skills, and Abilities

• Supportive of Mental Health America’s mission, values, and goals.
• Valid Texas Driver’s License.
• Bachelor’s degree or equivalent experience
• Minimum three (3) years of experience supporting community impact programs. Youth and mental health focus a plus.
• Minimum three (3) years of experience in sales or fundraising.
• Minimum three (3) years with online learning software and portal management.
• Self-starter and successful collaborator, experienced with various community stakeholders including volunteers and significant customers and donors.
• Proven ability to manage community education programs, budgets, online registrations, and continuing education credits.
• Proficient in Microsoft Office 365, including SharePoint, Teams, Excel, Outlook, PowerPoint, and Word.
• Proficient in Adobe Pro, Constant Contact, Canva, or similar creative software.
• Proficient in Zoom meeting creation and management.
• Proficient knowledge of office phones, laptops, computers, and printers.
• Friendly, enthusiastic, and teamwork attitude.
• Ability to travel, work evenings and weekends if required.
• Outstanding written communication and verbal presentation skills.
• Detail-oriented with the ability to maintain focus under pressure.
• Flexible and adaptable to change.
• Experience Pluses: Little Green Light donor software, QuickBooks Online Reporting, Wufoo Survey form management, WordPress web content development.

PHYSICAL DEMANDS

• The physical demands described here represent those that a team member must meet to successfully perform the job's essential functions.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This position is regularly required to use hands to fingers, handle, and talk and hear. The incumbent is frequently required to stand, walk, sit, reach with hands and arms, and stoop, kneel or crouch.
• Specific vision abilities required for this position include mobility and flexibility to lift, push, pull or carry objects up to thirty (30) pounds, close vision, distant vision, color vision, peripheral vision, depth perception, and ability to focus.

WORKING CONDITIONS

The individual performing this job may be required to work more than 8 hours a day or 40 hours in a week.

EQUAL OPPORTUNITY

Mental Health America of Greater Dallas is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. We make hiring decisions based solely on qualifications, merit, and business needs at the time.

If you meet the stated requirements for our Community Outreach Coordinator opportunity, we invite you to email your Cover Letter and Resume to human.resources@mhadallas.org! No phone calls please. We look forward to learning about you!

Thank you.