The Community Engagement Lead is responsible for developing, implementing, executing, and assessing comprehensive council-wide year-round new membership plans, goals, and objectives for new Girl Scouts and new volunteer membership growth, engagement and retention, and community partnerships (Girl Scouts at School). Leads and guides the Community Engagement and Community Partnerships teams to successful goal achievement. Develops and implements strategic communication strategies and plans to promote diverse membership across the council. Collaboratively works cross-functionally with other departments to ensure achievement of Council goals. The priorities also aim to include diversity, equity, inclusion, belonging, and access to ensure delivery of the best quality Girl Scout leadership experience for Girl Scouts.
The Community Engagement Lead will consistently exercise discretion and judgement with respect to matters of significance. This job is not routine, clerical, or administrative in nature.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- The Community Engagement Lead is responsible for developing, implementing, and overseeing a comprehensive year-round plan for attaining new members and supporting Girl Scout and volunteer retention to grow council membership.
- Ensures all plans support and reinforce the Girl Scout philosophy and council standards; provides leadership and management oversight to the Community Engagement team.
- The Community Engagement Lead ensures state of the art tools, systems, procedures, and processes are available and in place to serve the Community Engagement and Community Partnerships teams.
- The Community Engagement Lead works in partnership with other member engagement areas to support the council’s mission, goals, and strategic priorities.
- Provides strategic leadership in attaining new Girl Scout membership and new adult volunteers through development and implementation of community cultivation strategies to elevate and enhance visibility and membership in the Girl Scout organization.
- Collaborates to maintain and create opportunities for the council to partner with other agencies and entities in assigned areas; schools, faith-based organizations, youth organizations, youth and family agencies, local businesses, large corporations, community partners, etc.
- Supervises the Community Engagement team and Community Partnerships Manager; directing work, monitoring and evaluating staff performance, and provides ongoing feedback to maximize efficiencies, productivity, and provide excellent customer service, both external and internal.
- Collaborates with appropriate volunteer members of Service Unit teams to recruit and retain Girl Scout members and adult volunteers.
- Collaborates with the Marketing team on messages and marketing materials used in efforts to increase visibility and knowledge of Girl Scouts in our communities.
- Responsible for community engagement staff onboarding including mentoring and commitment to timely delivery of formal training requirements schedule, in addition to ongoing developmental needs of existing staff.
- In partnership with the Volunteer Experience team, plan, participate, and implement community events, including but not limited to sponsorships, budgets, logistics, volunteers, and public relations of events.
- Oversees budget development and monitoring, as it relates to membership and membership services.
- Assists with the attaining and training of adult volunteers for all skill areas; facilitators, troop leaders, episodic volunteers, etc.
- Assists in the coordination and implementation of a year-round learning opportunity schedule and logistics to meet the needs identified for all adult operational volunteers; facilitate adult learning opportunities as needed.
- Keeps up with trends and changes. Stays informed of federal, state, and local laws governing Texas and Oklahoma.
- Must be professional, respectful, enthusiastic, and polite to members, prospects, volunteers, community partners, coworkers, and others.
- Performs other duties as assigned.
- Oral and Written Communication Skills
- Personal Integrity/Professional Conduct
- Effective Communication
- Accounting Basics/Business Acumen
- Fostering Diversity
- Judgement and Decision Making
- Vision and Strategy
- Conflict Management
- Team Building
- Time Management
JOB QUALIFICATIONS - - Knowledge, skills, and abilities
- Bachelor’s degree or equivalent experience in related field strongly preferred.
- Minimum of 3-5 years of management experience required.
- Bilingual in Spanish preferred but not required.
- Commitment to the mission and purpose of Girl Scouting.
- Membership in Girl Scout organization.
- Excellent verbal and written communication skills.
- Experience in Salesforce.com is a plus.
- Proven ability to work with volunteers, community leaders, organizations, and businesses.
- Proven ability to effectively manage multiple priorities, meet deadlines and produce results.
- Ability to work a flexible schedule including travel nights and weekends.
- Proficiency in Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint.
- Verbal fluency, good grammar, and professional appearance.
- Must be willing to work with all persons without regard to race, religion, ethnic origin, socio-economic status, sexual orientation, age, or disability.
- Have and maintain a valid Texas driver’s license, an acceptable driving record, acceptable insurance, and reliable transportation.
- Must complete and pass a criminal background check, motor vehicle records check, and drug screening.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
- The employee should be able to lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
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