Friends of the Dallas Public Library (FoDPL) is seeking a dynamic and savvy Community Engagement Coordinator to play a key role in our organization's mission to support the Dallas Public Library. This position goes beyond traditional community relations, requiring a candidate with excellent communication skills, a passion for community engagement, and the ability to coordinate various events and initiatives.
This individual will be strategic, motivated, and a detail-oriented team player with experience in philanthropic membership programs, event management and operations. If you are an adaptive problem solver and are passionate about contributing to the success of a mission-driven organization, FoDPL wants to talk to you about joining our development team.
Ensure Mission and Goals
- Learn and then demonstrate a deep understanding and passion for the organization's mission.
- Foster collaborative relationships within the team and with partners to achieve organizational objectives.
- Uphold professionalism, personal integrity, and a commitment to excellence while staying informed about relevant issues in the library sectors and the broader economy.
Coordinate FoDPL’s Membership Program including Member Outreach and Member Communications
- Maintain accurate member data and files using DonorPerfect CRM and other tools.
- Process membership applications, oversee recruitment, and handle renewal appeals.
- Track and report key metrics for membership growth to inform engagement strategies.
- Develop and coordinate member service programs and manage vendor relationships.
- Serve as central points of contact for members and partners, representing FoDPL at key events and orienting new members.
- Communicate membership value and benefits through website, social media and email communications.
- Lead member recruitment campaigns and cultivate relationships with sponsors.
- Collaborate with staff and board to produce compelling content for mass and individualized communications.
- Conduct biannual membership surveys to gather feedback and adapt stewardship programs as needed.
- Manage RSVPs and prepare event acknowledgment correspondence.
- Assist with mailing production, including invitations and other materials.
- Provide administrative support for meetings and events to ensure smooth operations.
- Organize and manage event supplies inventory, including tableware, nametags, decor, and giveaways.
- Promote events on social media platforms for maximum outreach.
- Coordinate event logistics, budgeting, sponsorships, and volunteer committees for successful event planning and execution.
- Serve as the staff expert on DonorPerfect Online to improve, monitor maintain and utilize the donor database to achieve objectives.
- Work on special projects throughout the year as a member of the FoDPL team.
- Represent the organization at events, including some travel.
Desired Skills and Experience:
- Bachelor's Degree preferred, with a minimum of three years of related experience in membership, fundraising, or special events.
- Proven success in event management, sponsorship, marketing, public relations, and business relationship programs.
- Strong customer service skills and ability to work effectively with diverse populations.
- Excellent verbal and written communication skills.
- Proficiency in Office Suite including membership/development databases, with DonorPerfect experience as a plus.
- Effective project management, time management, and organizational skills, with proficiency in Mail Merge and Excel formulas.
To apply, please email a cover letter and resume to email@example.com