Community Engagement Coordinator

This job posting expired and applications are no longer accepted.
Friends of the Dallas Public Library
Published
February 6, 2024
Location
1515 Young Street, 7th Floor, Dallas, TX
Category
Job Type
Salary Range
$45,000 DOE

Description

Friends of the Dallas Public Library (FoDPL) is seeking a dynamic and savvy Community Engagement Coordinator to play a key role in our organization's mission to support the Dallas Public Library. This position goes beyond traditional community relations, requiring a candidate with excellent communication skills, a passion for community engagement, and the ability to coordinate various events and initiatives.

This individual will be strategic, motivated, and a detail-oriented team player with experience in philanthropic membership programs, event management and operations. If you are an adaptive problem solver and are passionate about contributing to the success of a mission-driven organization, FoDPL wants to talk to you about joining our development team.

Responsibilities:

Ensure Mission and Goals

  • Learn and then demonstrate a deep understanding and passion for the organization's mission.
  • Foster collaborative relationships within the team and with partners to achieve organizational objectives.
  • Uphold professionalism, personal integrity, and a commitment to excellence while staying informed about relevant issues in the library sectors and the broader economy.

Coordinate FoDPL’s Membership Program including Member Outreach and Member Communications

  • Maintain accurate member data and files using DonorPerfect CRM and other tools.
  • Process membership applications, oversee recruitment, and handle renewal appeals.
  • Track and report key metrics for membership growth to inform engagement strategies.
  • Develop and coordinate member service programs and manage vendor relationships.
  • Serve as central points of contact for members and partners, representing FoDPL at key events and orienting new members.
  • Communicate membership value and benefits through website, social media and email communications.
  • Lead member recruitment campaigns and cultivate relationships with sponsors.
  • Collaborate with staff and board to produce compelling content for mass and individualized communications.
  • Conduct biannual membership surveys to gather feedback and adapt stewardship programs as needed.

Event Coordination

  • Manage RSVPs and prepare event acknowledgment correspondence.
  • Assist with mailing production, including invitations and other materials.
  • Provide administrative support for meetings and events to ensure smooth operations.
  • Organize and manage event supplies inventory, including tableware, nametags, decor, and giveaways.
  • Promote events on social media platforms for maximum outreach.
  • Coordinate event logistics, budgeting, sponsorships, and volunteer committees for successful event planning and execution.

General

  • Serve as the staff expert on DonorPerfect Online to improve, monitor maintain and utilize the donor database to achieve objectives.
  • Work on special projects throughout the year as a member of the FoDPL team.
  • Represent the organization at events, including some travel.

Desired Skills and Experience:

  • Bachelor's Degree preferred, with a minimum of three years of related experience in membership, fundraising, or special events.
  • Proven success in event management, sponsorship, marketing, public relations, and business relationship programs.
  • Strong customer service skills and ability to work effectively with diverse populations.
  • Excellent verbal and written communication skills.
  • Proficiency in Office Suite including membership/development databases, with DonorPerfect experience as a plus.
  • Effective project management, time management, and organizational skills, with proficiency in Mail Merge and Excel formulas.

Application Instructions

To apply, please email a cover letter and resume to hr@fodpl.org

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