Chief Services Officer – The Bridge Homeless Recovery Center

Colton Strawser Consulting
July 24, 2023
Arlington, TX, TX
Job Type


Chief Services Officer.  The Chief Services Officer (CSO) of The Bridge Homeless Recovery Center is the key leader of the comprehensive array of services and programs committed to making homelessness rare, brief, and nonrecurring in the greater Dallas, TX region.

Company Introduction:

The Bridge Homeless Recovery Center is a nationally recognized nonprofit provider of innovative homeless recovery services to adults in Dallas and the surrounding area, serving over 500 citizens each day for Day Shelter services.

The Bridge Homeless Recovery Center is a multi-service campus that is the center of the Dallas community response to the issue of homelessness, leveraging public and private resources and working collaboratively to deliver basic needs and homeless recovery services. The Bridge provides access to Day Shelter services, care coordination, physical and behavioral healthcare, employment/income services, housing placement services, and Night Shelter services.

Job Description:

The Chief Services Officer (CSO) leads the team of employees responsible for the Intake, Care Management, Homeless Recovery, and Day and Night Shelter services. This position drives the process of identification and engagement of Housing Solution services through collaborative partner relationships. The CSO reviews on an ongoing basis services being offered, monitors services delivery, and develops new programs and services as Guest needs emerge. The CSO informs the CEO, and ultimately the Board of Directors, of all program successes, challenges, and Services Team needs. The CSO leads a high performing team of Program Managers responsible for moving the organization to the next level by sustaining and improving employee recruitment, training, performance appraisal, compensation, and retention strategies. Our ideal candidate: (a) homeless experience is very important, that (b) the position has supervisory responsibilities for Departments which have shifts covering campus needs 24 hours a day, and that (c) comfort with communication is essential

**PLEASE NOTE: Applicants must have experience in clinical services, homelessness services and have excellent spoken and written communication skills. These are considered minimum standards and without any one of the three will result in disqualification from eligibility.

Minimum Qualifications:

  • Master’s Degree in human or social services required, with demonstrated professional diagnostic skills, clinical background working with adults, and state licensure preferred.
  • At least 10 years of professional experience overall, with significant experience working with services addressing homelessness issues at the micro, mezzo and macro levels.
  • Minimum of five years of senior leadership experience, including supervision of a diverse set of employees in the operation of multiple human services programs, or the equivalent.

Pay Rate:

The Chief Services Officer will be paid within the range of $120 – $140k. The rate will be determined based upon experience and credentials.


As a team member at The Bridge Homeless Recovery Center, you will be eligible for these benefits:

  • Health Care; Dental Care; Eye Care; Life Insurance.
  • 401(k) with matching up to 4% after 1 month of employment.
  • PTO accrual equal to 35 days per year.


The Bridge Homeless Recovery Center is located in downtown Dallas, in the Farmers Market District.

Application Instructions

Contact/application information:

Colton Strawser Consulting is leading the search for the next Chief Services Officer for The Bridge Homeless Recovery Center. Please direct all inquiries to Colton Strawser Consulting:


For additional information about The Bridge Homeless Recovery Center and its programs, please visit:

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