Chapter Growth Specialist

National Charity League, Inc.
August 2, 2022
77 Windrose, Plano TX 75024, TX
Job Type


Can you imagine yourself working for an organization that is making a daily difference for women and girls across the country? Could you get excited about building an greater national presence and making even more impact so that communities thrive? If so, National Charity League, Inc. might be the place for you! We’re growing our team in Texas!

National Charity League Inc. (NCL) is hiring a Chapter Growth Specialist to build membership and local chapters. This hybrid-remote position will be based in Texas and is part of the longest serving and largest mother-daughter nonprofit in the nation. We’re looking for an energetic, self-starter to help us grow chapters so that every mother and daughter who want to join, can have the NCL experience.


JOB PURPOSE: The Chapter Growth Specialist manages organizational growth through direct oversight of new chapter development, the strategic growth plan, and provides ongoing support to all aspects of the chapter development.  This position works closely with national volunteers to achieve annual and strategic growth goals.


  • Bachelor’s degree in Business Administration, Communications, Marketing or a related field required
  • 3 years experience in member services, sales or member acquisition-type role required
  • Experience in a membership organization preferred
  • Driver’s License required

An equivalent combination of education and experience may be considered if applicable and must be directly related to the functions and body of knowledge required to successfully perform the job.


  • Ability to manage multiple projects with competing priorities
  • Excellent customer service skills
  • Strong critical thinking and analytical skills
  • Excellent verbal and written communication skills
  • Great attention to detail
  • Strong interpersonal skills
  • Adaptability to change
  • Ability to work in a goal-oriented environment
  • Computer and Internet proficiency with MS Word, Excel, PowerPoint, Outlook



  • Conducts demographic and statistical research to assess, analyze and qualify areas for new chapter development.
  • Working with volunteer leaders, implements processes for forming new chapters.
  • Ensures the NCL mission and culture is understood and embraced by new Chapters.
  • Actively supports and engaged with national volunteer leaders to amplify the chapter growth process.
  • Responds to external requests for information and cultivates new chapter leads.
  • Reports to and works with the Chapter Support Manager to ensure the successful achievement of annual goals and growth targets.
  • Coordinates with the Director of Programs for necessary training content and delivery for new chapters.
  • Collaborates with the Communication Managers, to develop membership recruitment and retention resources and tools.
  • Conducts analysis of membership data to identify and create strategies to support struggling new chapters.
  • Fully participate with the Member Service Team for the overall accomplishment of department goals.
  • Some travel may be required.


The physical demands described below represent those required to perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.


Bending Crouching Kneeling Standing Carrying Feeling Lifting P Talking Climbing Hearing Pushing/Pulling P Visual Acuity Crawling P Keyboard Use P Sitting P Walking   Other: This position is in an office setting and is mostly sedentary.


Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Application Instructions

Interested? Apply by submitting your resume and letter of interest to

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