Bilingual Parent Aide Case Manager

Family Compass
October 27, 2023
4210 Junius Street Dallas TX, Dallas, United States of America
Job Type


The Bilingual Parent Aide Case Manager will be a critical member of a collaborative team and will work to build healthy families and a strong North Texas community by preventing child abuse and neglect. Our agency core values of Respect, Empathy, Collaboration & Cooperation, Accountability & Integrity, and Program Excellence help us envision a world where all children are safe in their homes and communities.


The Bilingual Parent Aide Case Manager will be responsible for implementing all components of the Parent Aide Program, a national home visitation model for at-risk families. In addition to conducting home visits, program responsibilities include case management, initial assessments, goal setting, developmental screenings, program evaluation, and teaching positive parenting skills and child development. Reporting to the Parent Aide Program Director, the Case Manager supports the mission of Family Compass by ensuring that quality services are provided to the clientele.


Family Compass is an Equal Opportunity Employer and Drug-Free Workplace.

Family Compass is fully committed in all aspects of our work to be a fully inclusive, multicultural, antiracist organization. Those who share in this commitment and who are willing to actively engage antiracist ideas, behaviors, and actions are invited to apply for open positions.


  • Competitive salary with pay range: $40,000/yr - $46,000/yr based on qualifications and experience.
  • Management focused on crafting decisions that consider every employee’s perspective, health and wellbeing.
  • A strong, stable, supportive, environment where employees have the opportunity to feel confident, competent, comfortable and valued.
  • Flexible workplace schedule between office, community, and home depending on work requirements and ability to meet goals.
  • Work/life balance and a focus on self-care.
  • Collaborative, flexible, innovative atmosphere where creativity is encouraged and new ideas welcome.
  • Professional growth and development opportunities.
  • Mileage reimbursement for work related meetings and errands.



  • Up to $705 employer contribution to health insurance cost monthly with 5 medical plans to choose from.
  • Paid time off (based on sliding scale according to hire date and work hours) including a personal day, birthday day, and flexible use of sick time.
  • Generous paid holiday schedule that includes the entire week between Christmas and New Year’s off.
  • 401(k) plan for retirement with 3% employer matching (eligibility after 1 year of employment).



This list is not all-inclusive.

  • Provide home visitation services to 12 to 15 families, according to the Parent Aide Program model.
  • This is a flexible position that will serve cases in both Dallas and Collin County based on the need in the community.
  • Utilize the Nurturing Families curriculum to teach positive parenting skills.
  • Perform initial assessments to determine strengths and needs of each family.
  • Assist families in establishing, reviewing, and updating Family Goal Plans to teach goal setting.
  • Administer evaluation tools, at specified intervals, to collect data used to evaluate client progress and program effectiveness.
  • Perform developmental screenings on all children ages 5 and under, and refer for follow-up services, as appropriate.
  • Assist families in identifying and accessing community resources to enhance family stability.
  • Adhere to all policies and procedures of Family Compass, including those specific to the Parent Aide Program, especially confidentiality and child abuse reporting policies, as well as any applicable State or Federal statutes.
  • Maintain professionalism in the provision of services.
  • Maintain accurate and thorough client records that meet program guidelines.
  • Complete monthly data entry and submit monthly statistical reports, according to program, funding, and administrative requirements.
  • Demonstrate cultural sensitivity and competence in working with families from various ethnic and cultural groups, socioeconomic levels, and lifestyles.
  • Serve as a liaison to various community groups and coalitions.
  • Participate in Family Compass fundraising events, community speaking engagements and site visits with funders, as requested.
  • Stay informed of new research and trends pertaining to home visiting, parenting and child welfare.



Master's degree in social work, counseling or other area of human services required



  • Minimum four (4) years of experience in direct services and/or casework.
  • Minimum two (2) years of experience in the field of child abuse and neglect.
  • Experience in home visiting preferred.
  • Fluency in Spanish and English required.
  • Must be licensed in the state of Texas or license eligible.
  • Employment will be contingent upon successful completion of post-offer pre-employment background checks in accordance with agency policies.
  • Knowledge of community resources and ability to demonstrate cultural competence with diverse populations necessary.
  • Excellent written and verbal communication skills, interpersonal skills, tact and diplomacy.
  • Prior curriculum certification a plus.
  • Ability to work occasional weekends and evenings for client and special events.
  • Strong computer skills including MS Word, Excel, PowerPoint, and Outlook.
  • Professional attitude and appearance.



  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 20 pounds at times.
  • Must have current driver’s license, vehicle, and liability insurance.


This is a full-time, exempt, hybrid position.

Application Instructions

Please submit resume via email to

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