• To answer Callers through direct telephone contact of both inbound, outbound calls, and voicemails.
• Provides information about programming, guests, and products by phone.
• Processes basic customer service needs.
• Records the contact and the need of the callers in the system.
• Follow up on Partners and Callers who have called in for prayer.
• Performs other related duties and responsibilities, as assigned.
• Spiritually and emotionally mature with the lifestyle and behavior of a Minister of the Gospel.
• Copes with sensitive situations and does not disclose confidential information.
• Good telephone etiquette with strong interpersonal skills, in ministering and one-on-one contact in dealing with ministry Partners and other staff members.
• Knowledge of international languages is an advantage.

• High School Diploma or equivalent
• Ministerial call center experience preferred.
• Must be able to type 35 WPM.
• Bilingual Candidates must be fluent in English and Spanish.
• Must be able to identify the needs of the caller and determine best how to pray.
• Must be able to handle difficult situations on the phone.
• Basic computer and word processing skills required.

• Must be able to sit at workstation for extended periods of time.
• Requires normal range of hearing and vision.
• Must be able to work shifts as scheduled.
• Must be able to work extended hours during special events.

Applicants may apply via Daystar's website: https://www.daystar.com/employment/ or email tatyana.flannigan@daystar.com .