Friends of the Dallas Public Library (FoDPL) is seeking a dynamic and savvy Community Engagement Coordinator to play a key role in our organization's mission to support the Dallas Public Library. This position goes beyond traditional community relations, requiring a candidate with excellent communication skills, a passion for community engagement, and the ability to coordinate various events and initiatives.

This individual will be strategic, motivated, and a detail-oriented team player with experience in philanthropic membership programs, event management and operations. If you are an adaptive problem solver and are passionate about contributing to the success of a mission-driven organization, FoDPL wants to talk to you about joining our development team.

Responsibilities:

Ensure Mission and Goals

• Learn and then demonstrate a deep understanding and passion for the organization's mission.
• Foster collaborative relationships within the team and with partners to achieve organizational objectives.
• Uphold professionalism, personal integrity, and a commitment to excellence while staying informed about relevant issues in the library sectors and the broader economy.

Coordinate FoDPL’s Membership Program including Member Outreach and Member Communications

• Maintain accurate member data and files using DonorPerfect CRM and other tools.
• Process membership applications, oversee recruitment, and handle renewal appeals.
• Track and report key metrics for membership growth to inform engagement strategies.
• Develop and coordinate member service programs and manage vendor relationships.
• Serve as central points of contact for members and partners, representing FoDPL at key events and orienting new members.
• Communicate membership value and benefits through website, social media and email communications.
• Lead member recruitment campaigns and cultivate relationships with sponsors.
• Collaborate with staff and board to produce compelling content for mass and individualized communications.
• Conduct biannual membership surveys to gather feedback and adapt stewardship programs as needed.

Event Coordination

• Manage RSVPs and prepare event acknowledgment correspondence.
• Assist with mailing production, including invitations and other materials.
• Provide administrative support for meetings and events to ensure smooth operations.
• Organize and manage event supplies inventory, including tableware, nametags, decor, and giveaways.
• Promote events on social media platforms for maximum outreach.
• Coordinate event logistics, budgeting, sponsorships, and volunteer committees for successful event planning and execution.

General

• Serve as the staff expert on DonorPerfect Online to improve, monitor maintain and utilize the donor database to achieve objectives.
• Work on special projects throughout the year as a member of the FoDPL team.
• Represent the organization at events, including some travel.

Desired Skills and Experience:

• Bachelor's Degree preferred, with a minimum of three years of related experience in membership, fundraising, or special events.
• Proven success in event management, sponsorship, marketing, public relations, and business relationship programs.
• Strong customer service skills and ability to work effectively with diverse populations.
• Excellent verbal and written communication skills.
• Proficiency in Office Suite including membership/development databases, with DonorPerfect experience as a plus.
• Effective project management, time management, and organizational skills, with proficiency in Mail Merge and Excel formulas.

To apply, please email a cover letter and resume to hr@fodpl.org