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Vision, mission and values statements are essential, but are not substantive enough to compel a prospect to give. Strategic plans are vital as well, but not compelling to read. How, then, do we talk about our organization to prospects and donors? How are we describing the problem our organization addresses and the impact our work creates? What materials do we use to give donors what they really want - An in-depth picture the change their gifts will create! How can…Find out more »
Surveys often play an integral role in data collection and analysis, and proper survey design is key to ensuring you are getting answers to the questions you have about your program and its results. Question creation is one of the most important aspects of an evaluation--the types of questions asked and the way they are asked can affect the data you are able to collect as well as the questions you are able to answer about your program. This workshop…Find out more »
A well-designed survey can serve as a powerful tool to capture client feedback and measure program outcomes. Although some aspects of survey design may seem like common sense, there are research-based practices that are effective in addressing issues related to low response rates, bias, survey fatigue and data quality. In this workshop, we will share information that will help you learn how to effectively plan and administer surveys, learn how to apply research-based best practices to design effective surveys and…Find out more »
Feedback is a necessary part of supervision. While most organizations perform the mandatory yearly performance appraisal, many companies are moving towards a more on-going feedback approach with shortened reviews or project status meetings every 90 days. Have you ever struggled to deliver feedback to employees? How about the struggle to receive feedback without being defensive? This workshop will focus on all types of feedback including strategies on how to give feedback regularly, how to receive it masterfully, and the best…Find out more »
Cultivating a positive culture in any organization is often a huge challenge if you don’t have the right skills and tools to initiate that change. This course will provide leaders with specific ideas about what they can do, and what they can influence colleagues and subordinates to do in order to enable the day-to-day practices and procedures to be more aligned with the cultural values of their organization. The session is designed to gain an understanding of “culture” and specifically…Find out more »