We are seeking a Front Office Assistant to deliver outstanding support to our patients, clinical staff, and guests at Parkinson Voice Project. This position joins a team of two dedicated, hard-working, and friendly team members who are eager to welcome YOU!

Parkinson Voice Project is a nonprofit organization with a mission of helping people with Parkinson's regain and retain their speech and swallowing. Since 2008, our clinic has not charged for any speech therapy services. Therefore, our front office team does not need to handle any billing or insurance issues.

The ideal candidate will have excellent telephone, writing, and computer skills. This ideal candidate will also thrive in a fast-paced environment and will be detail-oriented with a talent for accuracy. This team member will enjoy helping others with a genuine smile.  This is a 32-hour, 4-day week (off Fridays), full-time position with benefits. The hourly rate range is $22 - $26.  

Responsibilities: This position involves a variety of tasks including but not limited to:

• Answering calls from patients, family members, donors, and clinicians.
• Scheduling patient appointments.
• Sending reminder emails and texts for patient appointments.
• Monitoring and managing multiple email inboxes.
• Creating weekly reports on tasks accomplished.
• Updating contacts and data in the patient/donor database.

Requirements:

• Professional telephone etiquette.
• Excellent writing and computer skills.
• Proficient in Microsoft Outlook, Excel, and Word.
• Experience with Adobe Premiere Pro and Salesforce is a plus.

Please send your cover letter and resume to Hilary Byatt, Clinic Director, at hbyatt@ParkinsonVoiceProject.org.