Program Manager

Lone Star CASA
January 4, 2021
Rockwall, TX
Job Type


For 28 years, Lone Star CASA (Court Appointed Special Advocates) has worked to provide our courts with the information needed to act in the best interests of abused and neglected children in Rockwall and Kaufman Counties, and to ensure that they’re placed in safe, permanent homes as quickly as possible.  


Summary of Responsibility:

This position is responsible for the supervision of Casework Supervisors and CASA volunteers, the overall management of the agencies case load; the expansion and enhancement of services provided by the agency, the expansion and progress of Collaborative Family Engagement and oversees database management and updates.


Essential Duties and Responsibilities include the following. Other duties may be assigned.

Supervision of Program

  • Develop in conjunction with the Executive Director casework policies and procedures maintaining agency standards and in compliance with National and Texas CASA
  • Supervise Casework Supervisors and volunteer advocates by providing guidance and direction and ensure effective management of caseload
  • Confer with Casework Supervisors and/or volunteer advocates on a regular basis to assure the case is progressing appropriately
  • Ensure CASA representation at all CPS staffings, court hearings, mediations, family meetings and other case related meetings as well as maintaining appropriate communication between CASA and the court, child welfare agencies and legal partners
  • Assist in making contacts and/or visits as needed and will carry a caseload
  • Supervise and promote interagency cooperation among local agencies who serve abused and neglected children and their families
  • Provide assistance and training to advocates as needed in conjunction with Volunteer Manager.


Program Grants

  • Provide and complete narrative and statistical reports as needed for grant reporting, grant requests, agency publications, board reports and other similar needs
  • Assist with program grant writing and special projects as directed by the Executive Director.

Other Responsibilities include:

  • Complete a minimum of 12 hours of continuing education annually and attend national, regional, and state conferences and meetings when appropriate
  • Attends and participates in community meetings as directed by Executive Director
  • Assist in fund raising activities and events as directed
  • Complete special projects and tasks as assigned by the Executive Director


  • Bachelor’s Degree from an accredited college or university in human services or related field
  • Minimum of 3 years non-profit experience and minimum 2 years working with youth
  • Experience in providing staff or volunteer supervision and ability to manage people
  • Excellent communication, writing and organizational skills
  • Knowledge of the legal and child welfare systems
  • Recognize and respect the sensitive nature of the work and maintain confidentiality
  • The ability to work cooperatively with individuals of diverse racial, economic, and cultural backgrounds
  • Experience in working with computer software: Microsoft Office suite and case management databases
  • Highly organized, self-motivated, flexible team player with strong organizational skills with ability to meet deadlines

Conditions of Employment

  • Schedule includes regular office hours and some evening and weekend work, requires flexibility and availability
  • Must have daily transportation
  • Must pass all background checks
  • Ability to sit and type at computer for at least 7 hours per workday and stand in court room
  • Ability to lift 10-15 pounds for office supplies
  • Occasionally carry out or assist with other duties not listed on this job description

Application Instructions

Please email your cover letter, resume and salary requirements to  We will accept applications through January 25th.

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