Medical Receptionist

Parkinson Voice Project
Published
June 30, 2021
Location
646 North Coit Road, Suite 2250, Richardson, TEXAS
Category
Job Type

Description

Parkinson Voice Project is seeking a compassionate, friendly, and experienced individual to join our speech therapy clinic as a Medical Receptionist. Our clinic specializes in treating individuals with Parkinson's.

As part of our administrative team, you assist patients in scheduling, altering, and canceling therapy appointments. You also take a high volume of phone calls from patients over the telephone and are responsible for shipping therapy workbooks and supplies in a timely manner.

  • You accurately record patient information in a database, prevent double-bookings, and route patient calls to the correct individual. Please note: Parkinson Voice Project does not bill insurance or charge for our speech therapy services; therefore, no experience in Medicare and insurance is necessary.
  • You have excellent communication skills and impeccable phone etiquette. You show exceptional patience as you take workbook orders over the phone from people with Parkinson's from across the U.S.
  • You assist patients who may have trouble logging into Zoom for their online speech therapy appointments and provide clear, concise instructions.
  • Our ideal candidate has prior receptionist experience, especially in a medical setting, coupled with superb data entry and communication skills. Experience in Salesforce is a plus.

Responsibilities

  • Answer patient calls, field questions, and assist patients in making appointments and ordering workbooks.
  • Change or cancel appointments as necessary.
  • Accurately note all patient information according to confidentiality standards and HIPAA requirements.
  • Route calls to the appropriate individual.
  • Responsible for shipping workbooks and supplies to patients across the U.S.
  • Maintain office equipment (e.g. Xerox machine).

Qualifications

  • College degree preferred.
  • Excellent communication skills and phone etiquette.
  • Bilingualism (English/Spanish) a plus.
  • Experience with Salesforce is a plus.

Application Instructions

Interested candidates should submit their resume to Samantha Elandary at selandary@ParkinsonVoiceProject.org

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