Family Advocate (Part-time and/or Full-Time)
June 24, 2020
Plano, TX
Job Type



The Family Advocate works with the Program Staff to create, provide, and coordinate services and activities with families and communities that foster strength, healthy living, and overall well-being. They also provide support in a case management style and act as a liaison between families, staff, the community, and other family-related services. The Family Advocate encourages all family members to become advocates for their children and family.

  • Assist with orientation for new families to the program
  • Work with Case Manager throughout the year to help guide families towards available resources and as families reassess their needs, expand resources available
  • Provide support to families within program guidelines and in assisting with childcare as necessary for program compliance
  • Facilitate the delivery of services to children and families through collaboration with staff, volunteers, and community partners.
  • In coordination with Vice President and appropriate staff, actively participate in planning and implementation of mandatory and optional programming
  • Actively participate in and contribute to child staffing on a regular basis.
  • Assist with transportation as needed
  • Manage, organize, distribute and replenish family supply inventory
  • Exhibit flexibility in day-to-day operations and in providing needed services to
  • Participates in activities designed to ensure program quality.
  • In coordination with Vice President and appropriate staff, manage and facilitate major endeavors such as Back to School, birthdays, Thanksgiving and Christmas



  • Assist in planning, organizing and implementing group and individual activities based on residents’ individual needs as identified.
  • Plan and develop holiday/everyday activities
  • Prepare monthly calendar indicating future activities and holiday themes
  • Plans and develops an effective resident activities program, including a variety of leisure and educational opportunities and activities for residents, graduates and children
  • Coordinate with case manager on scheduling program night as to tailor programs to current residents needs
  • Foster a trusting, collaborative, partnership building process is implemented with each family.
  • Respect the diverse values and cultures of the families served.
  • Recognize and identify each family’s risk and protective factors.
  • Establish professional roles and boundaries in working with families.
  • Recognize and promote family’s readiness and willingness to participate in the program.
  • Promote positive growth and development of families through teamwork
  • Foster a strong sense of teamwork amongst staff to families
  • Actively participate in two-way communication among co-workers to ensure all staff is informed of pertinent information
  • Build relationships based on mutual trust and rapport.
  • Approaches all issues with a win-win attitude that respects the dignity of all parties.
  • Promote organization’s mission
  • Convey a clear understanding of the organization’s vision.
  • Demonstrate agency and program values in job performance.
  • Has a general knowledge of roles and responsibilities of other positions within the program.
  • Maintain confidentiality in accordance with agency policy and according to federal, state, and local regulations.
  • Meet scheduled deadlines and perform routine tasks with minimal supervision.

Promote and Advance the Mission of Emily’s Place

  • Fill is as a backup to the Volunteer Coordinator for training and orientation when needed
  • Conduct house tours as needed
  • Assist in the advancement and fulfillment of the mission of Emily’s Place as needed in other projects and tasks



  • Bachelors degree in Education, Social Services, Social Work, Sociology or related field (essential).
  • 2 years of experience in social work, education or a similar environment (essential).
  • Excellent interpersonal and communication skills.
  • Superb dispute and conflict resolution skills.
  • Solid organizational and IT skills.
  • Experience working with culturally diverse families, communities and staff.
  • Ability to understand, formulate and implement a viable plan of action for each family

To apply, please send cover letter, resume and salary history to

Application Instructions

To apply, please send cover letter, resume and salary history to


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