Director of Donor Relations

United Way of Tarrant County
August 23, 2019
Fort Worth, TX
Job Type


Position Summary

The Director of Donor Relations develops and implements year round strategies to maximize growth with individuals and family foundations to support the annual campaign. This department is crucial for United Way of Tarrant County to deliver world-class donor experiences that align with their respective areas of passion and philanthropic goals.

Supervisory Responsibilities: The Director of Donor Relations oversees the Donor Relations Managers and donor relations staff.

Essential Duties and Responsibilities:

  • Plan, organize and execute projects with the customer (donor) in the forefront of all we do
  • Identify, solicit, document and monitor contributions for all donors in the areas of Leadership Giving - $1,000-$9,999 and Alexis De Tocqueville Society - $10,000 and above
  • Responsible for growth of assigned portfolio against annual revenue plan
  • Responsible for the solicitation of family foundations and other entities for donations
  • Develop and maintain relationships with prospects in the area of Major Gifts
  • Identify, recruit, orient, cultivate and manage volunteers in order to carry out donor engagement as described in the strategic plan
  • Coordinate planning and implementation of research and analysis to ensure campaign effectiveness and maximize donor satisfaction and organization involvement and support
  • Plan and implement all action steps required to fully manage department including securing timely written confirmation of all pledge commitments and monitoring pledge fulfillment
  • Organize and oversee affinity group leadership process
  • Implement strategy for membership growth across affinity groups
  • Oversight of financial projections with an emphasis the following key metrics: donor retention, gift growth and planned gifts.
  • Additional duties as assigned

Essential Knowledge, Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be eligible to work in the United States (No Sponsorship)
  • 7+ years of experience in a United Way Resources Development division or related major gifts experience
  • 3+ years of experience in leading, coaching and developing direct report staff
  • Must have excellent networking abilities
  • Strong computer skills in MS Office (Word, Excel, Power Point, Outlook)
  • Exceptional communications skills (written and verbal)
  • Strong organizational and follow-through skills
  • Must have strong interpersonal skills, maturity, good judgment and be capable of communicating with a diverse range of individuals
  • Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors
  • Must have experience developing plans of action, including project review and measurement

Educational Requirements:

  • Bachelor level degree in Communication, Marketing, Business or related discipline required
  • CFRE designation is a plus

Personal Skills and Attributes:

  • Excellent leadership, team building, interpersonal and time management skills
  • A high energy, results-oriented leader and must be a self-starter with little supervision required
  • An individual with the utmost professional and personal integrity
  • Personal values consistent with United Way mission

Work Hours: Monday-Friday 8-5PM (flexible hours)

  • Will require some evenings, weekends for special events

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Normal office conditions prevail.

About United Way of Tarrant County

United Way is fighting to advance the education, financial stability and health of every person, in every community throughout Tarrant County.  For almost 95 years the Organization has invested resources where they are needed most, in local programs that have the greatest impact in the areas of education, income and health. It also serves as the regional grantee for Tarrant County’s Area Agency on Aging (AAA).

United Way employs approximately 65 people divided among its main operations and AAA.  Hundreds of people are involved in the Organization as volunteers through its Education, Income and Health Impact Councils and annual fundraising campaign.  United Way of Tarrant County raises more than $30 million annually to advance its work. About two-thirds of that amount comes from the annual campaign, with much of the remaining revenue coming from grants. The Organization has a strong reputation in the community and a committed Board of Directors that meets six times a year.

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