The Development Coordinator is responsible for furthering the mission of the Perot Museum of Nature and Science by ensuring the effective use of our relationship management database to facilitate clear communication, reporting, and prompt stewardship to our donors and members. As a member of the Development team, this critical role maintains constituent records, builds reports for analytics and communication to all key stakeholders, and provides general administrative support to the Development team. The Development Coordinator reports to the Director of Prospect Development and will have the opportunity to work on internal cross-functional project teams.
Duties and Responsibilities:
- Serve as subject matter expert on Tessitura, the Museum’s customer relationship management (CRM) database.
- Process gifts and reconcile revenue, including recording all in-kind and monetary donations in database, timely entry of all pledges, grant letters, soft credits and relationships.
- Coordinate with the Finance team on monthly revenue reconciliations.
- Manage data accuracy by entering constituent interactions and managing data scrubs (including quarterly NCOA address append) and other updates.
- Support organization-wide events including managing guest lists, payments and RSVPs in CRM. Assist with coordination and planning of donor events and follow-ups throughout the year.
- Lead mailing execution for solicitations and donor acknowledgements, including pulling lists, ordering materials, printing letters, and organizing signers and volunteers.
- Generate and mail weekly tax acknowledgement letters in a timely manner.
- Project manager for yearly tax letter mailing, as well as other receipts, renewal notices, and pledge payment reminders.
- Ensure all donor communications are properly tracked in the CRM.
- Assist in the coordination of various mail campaigns on an as-needed basis for Development Team, including, but not limited to printing, packaging, and mailing of proposals, reports, invitations.
- Research and document all new donors, prospects and gifts/grants, from individuals, foundations and companies.
- Manage monthly membership auto-renewal process, including list pulling, notifications and processing transactions.
- Assist Director of Prospect Development in maintaining moves management and making updates in the CRM.
- Support Chief Development Officer and Senior Directors of Development with management of administrative tasks:
- Oversee calendar and scheduling
- Assist with email correspondence
- Serve as triage for administrative functionality during peak times
- Coordinate with Director of Prospect Development and Donor Relations Manager(s) to ensure CEO, CDO, and Senior Directors of Development are prepared for all upcoming meetings
- Develop and export accurate email and mail lists on an as-needed basis using specific criteria defined by Development Team.
- Respond to reporting needs for Fundraising team for the Perot Museum. The Coordinator will support all members of the team in administrative work.
- Ensure the timely filing (electronic or otherwise) of all Development Team correspondence and department files.
- 1 – 5 years’ experience in a role which required acute attention to detail, proven data input accuracy, good typing skills, and commitment to high standards
- 1 – 5 years’ experience in a role which required a working knowledge of CRM databases
- Must be proficient in Microsoft Office suite, Adobe Acrobat, and Google suite
- Ability to nimbly adjust priorities, positively receive feedback, and manage multiple tasks while working collaboratively
- Strong teamwork orientation with friendly, professional demeanor
- 1 – 5 years’ experience in a role which required the ability to manage confidential information and sensitive situations with grace and discretion
- Availability to assist with some special events throughout the year, including periodic early mornings, evenings or weekends
- Bachelor’s Degree preferred
- A working knowledge of Tessitura software
An employee performing the duties of this position will be required to sit for extended periods of time while utilizing resource materials such as a computer and grant documents. She/he will frequently communicate on the telephone. Occasionally there will be extended periods of standing, walking and climbing stairs to participate in various fundraising functions and to attend meetings. Additionally, there may be occasional light lifting of boxes and other materials of 20 lbs. or less as well as setting up and taking down tables and chairs for fundraising functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To apply for this position, please use the link below -