Dallas CASA Supervisor

Dallas CASA
May 8, 2020
Dallas, Texas
Job Type


Dallas CASA Supervisor

Dallas CASA advocates in the community and the courtroom for children in the protective care of the courts so they can grow up in safe, permanent homes where they can thrive.  Are you ready to be part of the largest CASA program in the nation and the only one in Dallas that recruits, trains and supervises community volunteers to serve as Court Appointed Special Advocates for children?

Currently, Dallas CASA has an opening for a CASA Supervisor. Responsibilities include:

Advocating personally for the best interest of abused and neglected children who are under the jurisdiction of the courts, and guiding and supervising volunteer advocates for children who are under the same protective care.  This includes but is not limited to gathering information and presenting recommendations; attending court hearings, meetings and visits to foster homes; documenting case information in accordance with Texas and national standards and agency policy; working effectively with attorneys, foster parents, caseworkers and others; locating needed services for CASA children; and participating in organization projects, such as training, work groups and special events.

Minimum Qualifications:

  • Bachelor’s or Master’s degree in human service, social services or related field strongly preferred, or equivalent combination of education and experience.
  • Demonstrated openness, inclusiveness, and sensitivity toward those from different cultural backgrounds, and the ability to communicate respectfully all people.
  • Ability to remain objective while resolving conflicts.
  • Ability to communicate effectively both orally and in writing.
  • Strong observation, analytical and listening skills.
  • Ability to supervise and train others.
  • Ability to organize, set priorities, take initiative and exercise sound, independent judgment within areas of responsibility.
  • Ability to identify problems in both case management and advocate coordination, and plan corrective action.
  • Ability to maintain highest levels of confidentiality.
  • Working knowledge of computers and software, including Microsoft Office Word and Outlook.
  • Possession of a valid Texas Driver’s License, reliable personal transportation and state-mandated insurance.
  • Ability to successfully pass a background check.


  • Experience in casework in district family court system, juvenile court system, child welfare, case management, volunteer coordination, human services, and/or legal services.
  • Knowledge of child placement options, levels of care, and DFPS policies and procedures.
  • Knowledge of child development.
  • Supervisory experience and/or demonstrated ability to motivate/empower volunteers and communicate effectively with individuals and professionals.
  • Spanish language proficiency.

Other:  This is a 40 Hours per week position with some field work but mostly working in our beautiful building near downtown Dallas. Occasional weekend and/or evening hours may be assigned as needed.  Dallas CASA is open to the public 8:30 – 5:00 Monday through Friday; CASA does provide some regular schedule flexibility that begins before or after 8:30. Occasional evening and weekend work may be required as job duties demand. Dallas CASA does not have a remote work opportunity for this position, except as for temporarily approved due to COVID-19.

Working Conditions:  The duties of this position regularly require travel in Dallas County in your own personal vehicle. The position may occasionally require travel within the State of Texas. While performing the duties of this job, employees may regularly be required to: walk; climb stairs; talk or hear, both in person and by telephone; operate standard office equipment; open filing cabinets; carry and transport multiple items and/or up to 35 lbs at one time to and from meetings, presentations and other locations as needed.  Intermittent activities include driving, bending, reaching, sitting and walking during working hours. There may be prolonged periods of sitting and computer work.

Dallas CASA is a diverse and inclusive nonprofit organization offering its employee's professional development opportunities, competitive salary, comprehensive benefits including employee-only 100% paid medical and dental, vision, 100% paid short-term, long-term disability, and life insurance, HSA with employer match, FSAs (medical and dependent care reimbursement) and supplemental insurance. Retirement plan with employer match, generous paid time off policies, tuition reimbursement, a collaborative team spirit environment and more.

Apply now! Joining our team will provide you with the opportunity to make a difference in the lives of children every day. To be considered for this position, please email cover letter, resume and salary requirements to Amber Farris.

Due to the overwhelming response to our advertisements, only candidates selected to move forward in our recruitment process will be contacted.

Dallas CASA is proud to be an Equal Employment Opportunity employer. We believe in equality of opportunity and see strength in representing – in our staff, volunteers and board – a diversity of race, color, ethnicity, national origin, age, religion, gender, gender identity, gender expression, protected disability status, protected veteran status, other applicable legally protected characteristics and experiences. We believe in an inclusive culture where every voice matters and each team member feels a sense of belonging.

If you need assistance or an accommodation due to a disability, you may contact HR via email here or by phone at (214) 647-2369.


Application Instructions

Please email cover letter, resume and salary requirements to Amber Farris at Afarris@dallascasa.org.

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