Crisis Intervention Specialist

AIDS Services of Dallas
October 9, 2020
Dallas, Texas
Job Type



Under the supervision of the Chief Operating Officer, the Crisis Intervention Specialist works with the Medical Case Manager Supervisor. The primary role is to provide psychosocial/rehabilitative services to persons with mental illness. This is a residential housing position working with adults. Services may include, but are not limited to, assessment, development and measurable treatment goals and objectives, referral, linkage, advocacy, monitoring, crisis intervention and continuity of care. Provide individual, family, and group counseling. The overall goal of this position is to maximize the residential potential level of functioning, reduce hospitalization and aid in the reintegration of residents into the community.


1. Ability to organize workflow and develop efficient clinic procedures
2. Ability to effectively manage a large caseload of consumers with varying needs.
3. Ability to problem solve, exercise good judgment, and make sound decisions.
4. Skilled in using tact and diplomacy in interacting with staff and consumers.
5. Ability to work as a team member.
6. Able to maintain work in 95% compliance of standards at all times.
7. Effective written and verbal communication skills.
8. Ability to organize and prioritize tasks.
9. Able to work independently with minimal supervision.
10. Able to work flexible hours.
11. Performs record keeping and reporting duties related to crisis intervention and management.
12. Performs other continuity of care duties and attend related meetings as directed by the Chief Operating Officer and/or the Medical Case Manager.
13. Actively participates in ongoing training and development as directly by the agency and or funding sources.
14. Agrees to participate in any and all Quality Management activities
15. Attend meeting and will perform other duties as required.
16. Active participates in any fund raising opportunities provided by ASD
17. Must physically work on site.


Bachelor’s Degree or Master’s degree from an accredited college or university in psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human growth and development. Current CPR certification desired. Must be able to negotiate stairways and to access emergency alarm equipment immediately. Must be able to assist with the emergency evacuation of medically compromised clients/residents in the event of fire or other emergency situations requiring evacuation of any facility. Writing and organizational skills are required for this position. General office skills are necessary. Sensitivity to culturally, racially and sexually diverse client, staff and volunteer populations is essential. An awareness of AIDS/HIV-related issues and two (2) years of social work experience are desired. A valid driver license is required.

Regular office hours are 8:30 a.m. to 5:00 p.m. Monday through Friday
This is a full time position that will require occasional additional hours.

SALARY RANGE: $45,000 - $53,000

Application Instructions

Interested persons should reply via email with a cover letter with salary requirements to

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