Community Outreach Director

Mental Health America of Greater Dallas
July 31, 2020
Dallas, Texas
Job Type



Responsible for increasing community awareness of mental wellness and mental illness through planning, developing, and executing revenue-producing annual events and education programs focused on mental health wellness, awareness, and recovery. Oversees the non-revenue-producing Volunteer Program and Peer Support Groups. Represents the organization at events and on community outreach-related coalitions and committees. Some travel, evening, and weekends may be required.


  • Develop annual departmental budget and program expenses for Executive Director approval.
  • Report Monthly on program budgets, providing explanation and recommended action for any variances.
  • Plan, develop, and execute at minimum, two major annual fundraisers to meet the annual budget.
  • Oversee and manage revenue generating programs: Mental Health First Aid Training MHFA , WHO® We Who Help Ourselves, and Mothers and Babies.
  • Determine benchmarks for success for events and trainings, evaluate their effectiveness and recommend improvements as needed.
  • Oversee Peer Support Groups to include but not limited to: ATTA Achievement Through the Arts*, Anxiety Support Group, DBSA Depression and Bipolar Support Alliance, Depression Support Group, Hoarding and Cluttering Support Group*, Recovery International*, and Taking Care of YOU. *Temporarily unavailable during disaster declarations.
  • Ensure a safe, confidential, and supportive environment for Peer Support Group participants
  • Ensure cultural competency in all Community Outreach and business development initiatives.
  • Establish and maintain positive and collaborative relationships with community groups, mental health professionals, peers, and family members.
  • Recruit, screen, train, monitor, and mentor Volunteers and Interns.
  • Develop cultural diversity strategies for mental illness and behavioral health.
  • Establish and maintain a record-keeping system for managing Volunteers and revenue-producing Education programs, and other community outreach programs.
  • Track, evaluate, and report monthly on event and program outcomes.
  • Collaborate with internal marketing department to update the donor management system and produce education, marketing materials, and media content to support the organization’s mission and budget.
  • Recommend changes and additions to programs as appropriate.
  • Attend local, National, state, and community functions.
  • Participate in weekly All Staff meetings
  • Participate in annual strategic planning.
  • Other duties as assigned by the Executive Director within the scope of the organization’s Mission.


  • Supportive of Mental Health America’s mission, values, and goals.
  • Valid Texas Driver’s License or Texas ID.
  • Bachelor’s degree in related field. Master’s Degree a plus.
  • Minimum seven (7) years of experience in a related non-profit or for-profit position.
  • Knowledge of mental health and behavioral health industries a plus.
  • Proven ability to manage and hold accountable direct reports.
  • Demonstrated ability to manage departmental budget and grow community impact programs
  • Demonstrated ability to plan and lead revenue-producing large-scale on-site events with focus on customer experience, professional education.
  • Demonstrated ability to create and strengthen community relationships.
  • Proven ability to work independently as well as collaboratively within the organization and with a variety of industry professionals in the community.
  • Experience with learning management systems or equivalent technology-driven processes.
  • Excellent knowledge of technology equipment; laptops, computers, and printers.
  • Effective use of all Microsoft Office 365 Apps and other common business software apps, e.g. Adobe Pro.
  • Experience with customer/donor relationship software, Little Green Light a plus.
  • Experience with QuickBooks Online a plus.
  • Flexible and adaptable to change.


  1. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
    1. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  2. This position is regularly required to use hands to fingers, handle, and talk and hear.The incumbent is frequently required to stand, walk, sit, reach with hands and arms, and stoop, kneel or crouch.
  3. Specific vision abilities required for this position include mobility and flexibility to lift, push, pull or carry objects up to thirty (30) pounds, close vision, distant vision, color vision, peripheral vision, depth perception, and ability to focus.


  1. The individual performing this job may be required to work more than 8 hours in a day or 40 hours in a wee

Application Instructions

To apply, send cover letter and resume with salary requirements to No phone calls please.

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