Frisco Family Services (FFS) is growing and adding to our Client Services team! Reporting to the Client Services Director, we are seeking a full-time Client Services Supervisor. The Client Services Supervisor will assist the Client Services Director in the day-to-day operations, staffing, and administration of the Case Management Program. Serving as the front line supervisor and managing a small caseload, the Client Services Supervisor is responsible for the oversight of evaluation and assessment of client needs to ensure they are properly addressed; advocating for clients and providing information and referral for services for which FFS does not provide; ensuring confidential collection and maintenance of client records; efficiently completing reporting requirements; providing assistance with designing, implementing, and coordinating educational programs to meet client needs; periodically auditing client records for compliance; and ensuring services are delivered with dignity and compassion. This position provides Departmental oversight in the absence of the Client Services Director; serves as a liaison and networks with other nonprofit organizations; attends community events; and develops and delivers presentations on behalf of our organization. Individual must have proven leadership and supervisory skills, be dependable, detail oriented and a self-starter with a strategic mindset. Excellent written and verbal communication skills are required. Bachelor of Social Work required, Master’s Degree in Social Work preferred. Bilingual (English/Spanish) a plus, with a minimum of 4 years related experience with atleast 2 years of demonstrated experience as a supervisor. Must have excellent computer skills and be proficient in Microsoft Office, including, Word, Excel, and PowerPoint.
Email resume with salary requirements to firstname.lastname@example.org. No phone calls please.