Client Services Supervisor

Frisco Family Services
Published
October 8, 2021
Location
9125 Dogwood Street, Ste 100, Frisco TX 75033, Frisco, TX
Category
Job Type

Description

 

Frisco Family Services (FFS) is growing and adding to our Client Services team! Reporting to the Client Services Director, we are seeking a full-time Client Services Supervisor.  The Client Services Supervisor will assist the Client Services Director in the day-to-day operations, staffing, and administration of the Case Management Program.  Serving as the front line supervisor and managing a small caseload, the Client Services Supervisor is responsible for the oversight of evaluation and assessment of client needs to ensure they are properly addressed; advocating for clients and providing information and referral for services for which FFS does not provide; ensuring confidential collection and maintenance of client records; efficiently completing reporting requirements; providing assistance with designing, implementing, and coordinating educational programs to meet client needs; periodically auditing client records for compliance; and ensuring services are delivered with dignity and compassion.  This position provides Departmental oversight in the absence of the Client Services Director; serves as a liaison and networks with other nonprofit organizations; attends community events; and develops and delivers presentations on behalf of our organization.  Individual must have proven leadership and supervisory skills, be dependable, detail oriented and a self-starter with a strategic mindset.  Excellent written and verbal communication skills are required.  Bachelor of Social Work required, Master’s Degree in Social Work preferred.  Bilingual (English/Spanish) a plus, with a minimum of 4 years related experience with atleast 2 years of demonstrated experience as a supervisor.  Must have excellent computer skills and be proficient in Microsoft Office, including, Word, Excel, and PowerPoint.

Application Instructions

Email resume with salary requirements to csjobs@friscocenter.org.  No phone calls please.

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