Foster Care and Adoption Case Manager
Job Title: Foster Care and Adoption Case Manager Department: Foster Care and Adoption Reports To: Director of Foster Care and Adoption, LCPAA FLSA Status: Exempt
Position Summary: Responsible for coordination and implementation of comprehensive services for all child residents in Foster/Adopt care Program. Responsible for assisting with guidance and direction to foster and adoptive parents and oversight & compliance of Foster/Adoptive homes.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Responsible for gathering information for potential intake for approval with a LCPAA.
- Coordinate placement of each resident with CPS Caseworker and Foster/Adopt parent(s).
- Responsible for detailed completion of initial intake forms and admission documentation.
- Ensure assigned residents’ information is entered into the agency’s tracking and management system within 24 hours of admission including level of care.
- Responsible for setting up and maintaining required documentation in assigned residents’ files.
- Secure required documentation on newly assigned residents in order to comply with minimum standards.
- Ensure all prescriptions information is communicated to Foster/Adoptive parent(s) at placement.
- Monitor prescription medications on a monthly basis for accuracy in administering and documenting by Foster/Adoptive parent(s).
- Ensure Foster/Adoptive parents adhere to minimum standards and contract.
- Ensure child(ren) is/are assessed for any other needs including psychological, psychiatric as needed or requested.
- Oversee and monitor resident(s) medical, dental, therapy visits, psychological and psychiatric appointments. Document provided services in the agency’s case management system.
- Completes Initial and Subsequent Service Plans in a timely manner.
- Review all discharge plans with CPS caseworker prior to or at time of resident discharge.
- Ensure Serious Incidents are reported within 24 hours to Licensing and the Director of Foster Care and Adoption.
- Review both Serious and Minor Incident reports with the Director of Foster Care and Adoption and Foster/Adopt parent(s) for thoroughness and compliance with minimum standards.
- Serve as liaison to outside agencies and managing conservators (primarily CPS and CASA).
- Actively cooperate in licensing investigations in a positive and proactive manner.
- Assist in annual licensing inspections, reviews and preparation for reviews.
- Adhere to service plan procedures.
- Ensure each assigned foster/adoptive family documentation is up-to-date and complete.
- Assess each child monthly through face-to-face contact and enter results in the agency’s case management system.
- Monitor foster/adoptive homes quarterly for compliance with minimum standards and contracts.
- Ensure any changes in foster/adoptive homes are documented in home study addendum
- Complete full home study every 2 years.
- Accompany or transport children to appointments
- Other duties as may be assigned by Director of Foster Care and Adoption
Competencies: To perform the job successfully, an individual should demonstrate the following.
Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.
Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
Managing Customer Focus - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery.
Managing People - Develops subordinates' skills and encourages growth. Includes subordinates in planning. Makes self available to subordinates. Provides direction and gains compliance. Provides regular performance feedback. Takes responsibility for subordinates' activities.
Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.
Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Working Knowledge of DFPS and CPA Minimum Standards
- Knowledge of DFPS state contract terms
- Bachelor’s Degree or higher in Social Work or related field with 3 years’ experience.
- Knowledge of child development and behavior management
- Ability to speak with self confidence
- Ability to produce professional correspondence and presentations
- Demonstrate knowledge of computer programs and databases including: Microsoft Office (Excel, Word, Outlook and Publisher); familiarity with KaleidaCare or extendedReach a plus
- Must have working knowledge of Internet and ability to correspond via e-mail
Certificates and Licenses:
- Must maintain a current drivers’ license and favorable driving record as condition of employment.
- Must have reliable transportation and current insurance.
Supervisory Responsibilities: none
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Moderate noise levels
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to work a flexible schedule to accommodate agency needs.
- Must be able to serve On Call for agency
- Must be able to accompany/transport children to appointments.
- Ability to spend long periods of time standing, bending, stooping, and walking around the facility supervising the activities and movement of staff and children.
- Ability to lift at least 20 pounds.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
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